GE HealthCare launches its innovative online service shop for medical equipment parts in Saudi Arabia

·    GE HealthCare’s e-commerce portal will give clinical engineering teams 24/7 access to more than 3,000 GE HealthCare equipment parts

·    Service Shop is designed to address challenges that clinical engineering teams face in finding quality, compatible parts, and the importance of timeliness in ordering, installing, and maintaining them

RIYADH, Saudi Arabia; February 28: GE HealthCare today announced the launch of Service Shop in Saudi Arabia, https://services.gehealthcare.sa/gehcstorefront, an e-commerce portal for procuring parts that support the uptime of its medical devices. Hospitals and healthcare facilities registered to the portal will have 24×7 access to spare parts and on-demand access to GE HealthCare repair services. The Service Shop is an innovative online platform that caters to the needs of the healthcare sector.

Service Shop enables healthcare technology management professionals to purchase spare parts for critical equipment safely and easily. Customers who are unable to repair equipment themselves can also purchase repair service solutions that are backed by warranty.

Registered customers can login to the portal and search by part number, equipment type, or keyword.  GE HealthCare equipment parts will be available across several different categories, ranging from anesthesia and Magnetic Resonance Imaging (MRI) to patient monitoring and X-ray. The portal will also allow online buyers to view daily deals, check parts availability instantly, and track delivery status.

Eyad Al Jurf, General Manager Services – Saudi Arabia, GE HealthCare, said: “The launch of Service Shop in Saudi Arabia couldn’t be timelier. We are committed to providing Saudi’s healthcare providers access to the best technology and the ability to ensure their equipment is operating efficiently, with minimal downtime. Ultimately, we want to help medical professionals focus on patient care by enabling timely access to parts and repair resources, where and when they need them.”

“We are proud to introduce innovative digital solutions that support both the delivery of high-quality healthcare and Saudi’s ambitious digital transformation strategy,” he added.

Saudi Arabia joins +30 countries around the world to offer GE HealthCare’s B2B e-commerce tool for clinical engineering professionals, improving productivity and efficiency for the healthcare community.